Privacy Policy

Mondato Privacy Policy

This Privacy Policy (the “Privacy Policy”) tells individuals who access the mondato.com website (“Users”) or who sign up for the Mondato newsletter (“Newsletter”) through a service provider, and/or register for and/or purchase Premium Content and Analyst Time what information about such individuals (“Information”) Mondato LLC (“Mondato” or “we”) or its service providers collect as part of their interaction with the mondato.com website (the “Website”) and their participation in the newsletter subscription process and the Premium Content and Analyst Time purchasing and accessing process, and how that information is used, shared, and protected.

Please read this Privacy Policy carefully to understand what we do with the Information that we collect as part of your interaction with this Website, and please also read the Mondato Terms of Use of the Website and the Terms and Conditions for Premium Content carefully to understand the terms and conditions governing your use of this Website and the purchase of the Premium Content and Analyst Time. Please note that this Privacy Policy may change from time to time. We will post changes on this URL and note the effective date so that you are always aware of the Privacy Policy that applies to Users. These T&Cs were last updated on January 23, 2015. Please check the policy each time you visit this Website for the most current version. This Policy concerns only this Website, and does not concern any other website, including websites to which this Website may link.  If you do not wish Mondato to collect, use, share and protect your Information consistent with this Privacy Policy, immediately discontinue your access to and use of this Website and do not return.

Please note that this Privacy Policy is subject to the Mondato Terms of Use of the Website and the Terms and Conditions for Premium Content. Except as otherwise provided, terms defined in the Mondato Terms of Use of the Website, and the Terms and Conditions for Premium Content have the same meaning in this Privacy Policy. If there is a conflict between the Mondato Terms of Use of the Website and this Privacy Policy, this Privacy Policy shall prevail. If there is a conflict between Terms and Conditions for Premium Content and this Privacy Policy, this Privacy Policy shall prevail.

Please also note that there are special provisions for those Users who register for the Newsletter (“Newsletter Users”), who purchase Reports (“Purchasers”), who register for and purchase Reports and/or Analyst Time (“Purchasers”), who register for Free Reports (“Downloaders”), who post and/or contribute Contents to the Interactive Areas (“Interactive Area Users”), who access Webinars (“Webinar Users”) or who share Articles with third parties (“Article Sharers”). The additional Information that is provided by the Newsletter Users, Purchasers, Downloaders, Interactive Area Users, Webinar Users and Article Sharers in those instances is governed by the specific clauses in this Privacy Policy concerning the Newsletter, the Mondato Premium Content, the Analyst Time, the Free Reports, the Interactive Areas, the Webinars and the Articles. These particular provisions are accepted by the Newsletter Users when they register for the Newsletter, by the Purchasers when they register and make a purchase, by the Downloaders when they register for a Free Report or access previously purchased Premium Content, by the Interactive Area Users when they register to post and/or contribute Contents to the Interactive Areas, by the Webinar Users when they register to access the Webinar and by the Article Sharers when they share an Article with a third party for the first time.

International Transfer

YOUR INFORMATION MAY BE TRANSFERRED TO – AND MAINTAINED ON – COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR JURISDICTION. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES AND CHOOSE TO PROVIDE INFORMATION TO US, MONDATO TRANSFERS PERSONAL INFORMATION TO THE UNITED STATES AND PROCESSES IT THERE. YOUR CONSENT TO THIS PRIVACY POLICY FOLLOWED BY YOUR SUBMISSION OF SUCH INFORMATION REPRESENTS YOUR AGREEMENT TO THAT TRANSFER.

*How Mondato collects information about its Users *

When a User visits the Website, Mondato collects the person’s IP address and standard web browser information, such as browser type and the pages accessed on the Website, for statistical and analytical purposes. If the User visits from a mobile phone or other access device, Mondato collects in addition device identifiers, their country location and mobile network information. This information is collected on an aggregate and non-individual specific basis. This information may also be used in order for Mondato and/or third party service providers to improve the User experience, such as by displaying targeted on-line advertisements on the Website, and for fraud prevention purposes.

How Mondato collects information about its Newsletter Users, Purchasers, Downloaders, Webinar Users, Interactive Area Users and Article Sharers

If a User registers as a Newsletter User, Mondato only collects, via MailChimp, the User’s name, the User’s email address, and the company for which he/she is currently employed, and optionally the User’s company position, the User’s industry, the User’s country, how the User heard of Mondato, the User’s Newsletter interest preferences and whether the User wishes to receive promotions and updates from Mondato and third parties.

If a User sends copies of Articles to a third party via email though MailChimp, Mondato only collects the User’s e-mail address and the destined recipient’s e-mail address from the User.

If a User registers for an Account in order to purchases Premium Content and/or Analyst Time, the User will input their name, title, company, telephone number, email address, and postal address, as well as a credit or debit card number, the cardholder name, the expiry date of the debit or credit card, the billing address of the credit or debit card (including ZIP, state, where relevant, and country), the card type and the cvc. Mondato only stores a User’s name, title, company, email address, country, zip code and state (if applicable). The stored information is not sufficient to make a charge against the credit or debit card, and is stored only for accounting purposes.

If a User registers for an Account in order to access Premium Content purchased under a Multi-User or Enterprise-Wide license, Mondato only collects and stores the User’s chosen username, password, name, title, role, industry, company and email address.

If a User registers for an Account to download a Free Report via the Website, Mondato only collects and stores the User’s name chosen username, password, name, title, role, industry, company and email address.

If a User posts and/ or contributes Contents to the Interactive Area of the Website, Mondato collects only the Content, the User’s name and the User’s email address.

If a User  access a Webinar on the Website or registers via a link on the Website to participate in live Webinars through GoToWebinar, Mondato collects only the User’s name, the User’s e-mail address, the company for which the User is currently employed, the type of organization the User currently works at, the User’s title, the Webinar in which the User will participate (if relevant), the User’s city and country, how the User heard of the Webinar, whether the User currently has a MFS offering and whether the User wishes to receive promotions and updates from Mondato and third parties (these last nine items being voluntary) from the User.

*How Mondato uses cookies *

When the User accesses the Website, Mondato, or companies hired by Mondato to track how the Website is used, may place small data files called “cookies” on the User’s computer.

Mondato encodes its cookies so that only Mondato can interpret the information stored in them. A User is free to decline cookies if his/her browser permits, but doing so may interfere with use of the Website.


Web Beacons

The Website may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the Website is used.

How Mondato protects and stores Information 

Throughout this policy, the term “Information” is used to describe non-public information that can be associated with a specific person and can be used to identify that person. Information does not include information that has been anonymized so that it does not identify a specific user.

Mondato stores and processes Information on its servers in the United States and Mondato protects it by maintaining physical, electronic and procedural safeguards in compliance with applicable legislative and regulatory standards. Mondato uses computer safeguards such as firewalls and data encryption and authorizes access to Information only for those employees who require it to fulfill their job responsibilities.

Mondato uses up-to-date technologies and maintains rigorous security standards and procedures with a view to preventing unauthorized access to all Information. However messages and information passing over the Internet may not be secure and can be intercepted by third parties or incorrectly delivered. The confidentiality of such communications cannot, therefore, be guaranteed and a User should not divulge personal information over the Internet unless he/she is using a secure or encrypted communications technology.

How Mondato uses the Information collected

Mondato collects Information to provide the User with a secure, seamless and simple user experience and to comply with all legal regulations.  All Information will be treated by Mondato with the utmost confidentiality. Mondato may, in particular, use Information to:

  1. enable a User to access his/her Account;
  2. enable the User to post Content to the Interactive Areas;
  3. enable the User to view a live Webinar on third party provider GoToWebinar;
  4. provide the User access to recorded Webinars on the Website;
  5. enable the User to send copies of Articles to third parties via email or via third party social media plug-ins;
  6. provide the User with the Newsletter;
  7. provide the User with Premium Content if purchased;
  8. provide the User with a Free Report if requested;
  9. resolve disputes and troubleshoot problems;
  10. monitor potentially prohibited or illegal activities and enforce the Terms of Use of the Website and the Terms and Conditions for Premium Content;
  11. customize, measure, and improve the content and layout of the Website, including the display of customized, targeted marketing and promotional offers on the Website (if relevant);
  12. customize, measure, and improve the Newsletter, Webinars, Articles, Premium Content and Free Reports, including the display of customized, targeted marketing and promotional offers in the Newsletter where the User has consented to the use of Information for these purposes;
  13. send the User targeted marketing and promotional offers where the User has consented to the use of Information for these purposes;
  14. send Newsletter Users information in regards to matters that are relevant to them as Newsletter Users (such as service and Newsletter update notices); and
  15. compare information for accuracy and verify it with third parties.

How Mondato shares Information with other parties

Mondato may share Information with:

  1. Members of the Mondato corporate family to help detect and prevent potentially illegal acts, provide joint service offerings and for other business purposes. However, these corporate affiliates will not use this Information to market their services unless approved by the User.
  2. Financial institutions that Mondato partners with to jointly create and offer products and/or services. These financial institutions will not use this Information to market these products and/or services unless approved by the User.
  3. Service providers under contract who assist with parts of the Mondato business operations including marketing and technology services, including MailChimp in regards to Newsletter distribution and GoToWebinar in regards to live Webinars. Pursuant to Mondato’s Terms of Use of the Website, these service providers only use Information in connection with the services they perform for Mondato and not for their own benefit.
  4. Third party service providers and other independent contractors that Mondato partners with that allow the User to click through from the Website to such third party’s website in order to facilitate the sharing of Articles. In this case Mondato will only provide the data inputted by the User, namely the shared Articles and the User’s IP address. This data will be held by the third party provider for the purposes set out in that third party provider’s privacy policy. Users are strongly advised to read the chosen third party provider’s privacy policy and satisfy themselves as to the purposes for which the third party provider will use the User’s Information before sharing Articles. Mondato has no responsibility for the uses to which a third party provider puts a User’s Information once the User has used the third party plug-in.
  5. Third party service providers and other independent contractors such as PayPal that Mondato partners with that allow the User to purchase Premium Content. In this case Mondato will only provide the data inputted by the User in his/her purchase request, namely his/her*name, his/her company, his/her email address, his/her telephone number, his/her credit or debit card number, the cardholder name, the expiry date of his/her credit or debit card, the billing address, the card type, the cvc and the cardholder name.* This data will be held by the third party provider only for the purpose of affecting the purchase as set out in that third party provider’s privacy policy. Users are strongly advised to read the chosen third party provider’s privacy policy.
  6. Companies that Mondato plans to merge with or be acquired by. (Should such a combination occur, Mondato shall require that the new combined entity follow this Privacy Policy with respect to Information.)
  7. Law enforcement, government officials, or other third parties when - Mondato is compelled to do so by a subpoena, a court order or a similar legal procedure
  8. Mondato is required to do so to comply with the law
  9. Mondato believes in good faith that the disclosure of Information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of the Mondato’s Terms of Use of Website and The Terms and Conditions for Premium Content
  10. Other third parties with the User’s consent.
  11.   Mondato will not sell or rent any of a User’s Information to third parties in the normal course of doing business and only shares Information with third parties as described in this policy.

Accessing or changing Information

A User has the right to obtain a copy of all Information relating to him/her held by Mondato (for which Mondato may charge a small fee) and to have any inaccurate information rectified or erased, including any Contents that that he/she has posted or contributed to the Interactive Areas. Users also to have the right to have personal data taken off a direct marketing or direct mailing list.

A User wishing to make such a request should follow the following procedure:

Apply in writing to Customer Service, Mondato LLC, 2200 Pennsylvania Avenue, NW, Suite 640W, Washington, DC 20037, USA.

Users should endeavor to give as much detail as possible in their correspondence which will help to identify them (e.g. name, e-mail address) and locate all the information that Mondato may hold.

Interactive Area Users can, in addition, at any time request that their contributions to the Contents of the Interactive Areas be deleted by sending an email to the following address:  contact@mondato.com.

If Newsletter Users wish to unsubscribe from the Newsletter, they may do so by clicking on the “unsubscribe” hyperlink found on the bottom of each Newsletter and following the procedure indicated, in which case Mondato will remove the Newsletter User’s email address from its Newsletter database within 48 hours upon receipt of such notice from the Newsletter User.

Contacting Mondato about data privacy questions

Users with questions or concerns regarding this Privacy Policy should contact Mondato by e-mail at the following address: contact@mondato.com.

top