Mondato Insight

What's Up With WhatsApp? A Case Study In Payments

On June 15th, WhatsApp Brazil proudly launched a new digital payments feature--allowing the 120 million monthly active users

Easy Come, Easy Go: Customer Churn Amid COVID

The curse of dormant accounts has long plagued the digital finance and commerce industry and bedeviled financial inclusion

Pandemic As Proof: Digital Identity Is Essential

Since the onset of the pandemic, businesses and governments have scrambled to find ways to authenticate transactions remotely,

The Crypto Takeover: Closer Than We Think?

From Bitcoin to Libra to the bustling ecosystem of “altcoins” available on the more than 300 active exchanges

Women In Charge: A FinTech Business Case

Is the role of women in the workplace a question of corporate social responsibility, or also one of

Remittances: Still Strong, Still Evolving

Last month, the World Bank issued some dire predictions about the remittance market crashing. But as the post-COVID

Difficult Days: How Long Can Small Lenders Last?

The COVID-19 pandemic is a make-or-break moment for lenders to small and micro enterprises (SMEs) and those at

The Death Of Cash: Greatly Exaggerated?

The death of cash has been foretold for years. Among other causes, the rise of digital payment tools

East Asia Reopening: A Model To Follow?

In East Asia, restarting the economy is turning out to be a slow, gradual process. Social distancing and

The Youth In Emerging Markets: A Segment At Risk

As international agencies and governments respond to the health and economic shocks of COVID-19 crisis, special consideration should

The Fourth Industrial Revolution: An Opportunity For Africa

With the world economy at a standstill, African nations are literally holding their breaths. The loss of life

Digital Distancing: The Key To Payments Reimagined

Digital payments are receiving much special attention at the moment. Firstly, officials in China and elsewhere hypothesized early

Startups Won't Survive Unless They Play Both Sides

Three months in, and 2020 has already introduced significant risk into the financial services sector, from deposit runs

Will COVID-19 Lead To Bigger, Better Borrowing?

Mere weeks following its arrival on the global stage, the COVID-19 epidemic has already wreaked havoc on health

Digital Finance Is As Important As Ever During COVID-19

History tells us that The Black Death was a catalyst in shifting Europe’s economy away from the

Why Western Union Is Still King Of Remittances

P2P cross-border transfers - known as remittances - have long occupied a critically important role in the modern

Better Payments, Better Apps: The Sharing Economy Wars

The so-called “sharing economy,” led by ride-sharing pioneers like Uber and home-sharing pioneers like Airbnb, has expanded to

February 25, 2020

Shifting Sands: The New Digital Labor Landscape

The so-called “fourth industrial revolution” is here. It comprises new technological advancements and increasingly global supply chains, which

February 18, 2020

Do Women Hold The Key To Financial Inclusion In Mozambique?

An initial glance at the state of financial inclusion in Mozambique suggests a healthy fintech ecosystem. For a

February 11, 2020

Eco Currency: Cash In Common For West Africa?

Against a post-Brexit backdrop, what can we learn from the internecine integration (and disintegration) challenges of other regions?

February 04, 2020

Open Banking: API Use Cases To The Rescue

The traditional open banking use case is that of an app which tracks financial activity and allows users

January 28, 2020

Will Singapore's Digital Bank Licenses Level The Playing Field?

Last June, the Monetary Authority of Singapore (MAS) announced that it will issue five digital bank licenses. A

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